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How sr8888 Handles Your Personal Information

When you open an account with sr8888 and connect your DANA, OVO, or GoPay wallet, you share personal details with us — and we take that responsibility seriously.

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DATA PROTECTION PRACTICES

How We Protect and Manage the Data You Share With Us

Data protection is not a checkbox for us — it shapes how we build account flows, handle wallet links, and log sessions. Every layer of how we store and process your information is designed to limit exposure and give you clear control. Here are four areas we keep tight.

Account Security and Authentication

Your login uses OTP verification tied to your registered mobile number. We do not store your OTP values; they expire immediately after use to prevent reuse.

Cookie and Tracking Disclosure

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Wallet Data Handling

When you deposit via DANA, OVO, or GoPay, we receive only a transaction confirmation reference — not your wallet PIN or full account credentials. Wallet authentication happens on the provider's own interface.

Data Retention and Deletion

Active account data is retained while your account is open. On a verified deletion request, we remove non-mandatory records within a reasonable period and confirm the outcome to you.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

Have a question about your personal data, a correction to request, or a deletion you want us to process? Our account support team handles privacy matters directly. Whether you are reaching out from Semarang or anywhere else in Indonesia, the same channels apply — live chat, email, and our in-account message center. We acknowledge every privacy request and follow up with a clear outcome.

Live Chat Start a live chat from your account dashboard. Our support team will log your privacy request and assign it a reference number for tracking.

Email Support Send your data access or deletion request by email. Include your registered account details so we can locate your record without delay.

In-Account Message Center Log into your sr8888 account, open the message center, and submit a privacy request directly. This keeps your request linked to your account automatically.

What This Privacy Policy Covers and Why It Applies to You

sr8888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

sr8888 collects personal data when you register an account, verify your identity, or link a local payment wallet such as DANA, OVO, or GoPay. The data we gather — your name, contact details, device identifiers, and transaction records — is used solely to operate your account,

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process deposits and withdrawals, and keep your session secure. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors is limited to what those processors need to complete your transaction. We retain account data for the period required
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by the laws of the eligible region where your account is registered. If you close your account, we may keep certain records for as long as mandated by applicable local law. Our services are available only where local law permits, and your data rights depend on
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the jurisdiction governing your account. You are entitled to ask what data we hold about you, request corrections, or ask us to delete data that is no longer necessary. We process requests within a reasonable timeframe and confirm completion by the contact method you used to
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reach us.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Rights

These are the privacy questions we hear most often from account holders. Each answer is specific to how sr8888 handles your data — not generic legal boilerplate.

We collect your name, email address, mobile number, and identity verification details. We also log your device type, IP address, and transaction records tied to your DANA, OVO, or GoPay activity.

Yes. Submit a data access request through live chat or email with your registered account details. We will compile your data record and send it to you through a secure channel.

We share data only with payment processors like DANA, OVO, and GoPay when completing transactions, and with service providers who operate under confidentiality agreements. We do not sell your data.

Send a deletion request via email or in-account message. We verify your identity first, then remove non-mandatory records. Some data may be retained where local law requires it.

We use session and analytics cookies. Session cookies are needed to keep your account active. Analytics cookies can be disabled through your browser settings without affecting your account login.

We keep records for the period required under applicable local law in the eligible region of your account. Once that period ends, non-mandatory data is removed from active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How sr8888 Handles Your Personal Information

How We Protect and Manage the Data You Share With Us

Account Security and Authentication

Cookie and Tracking Disclosure

Wallet Data Handling

Data Retention and Deletion

How to Contact Us About Your Privacy

Common Questions About Your Data and Rights

01 What personal data does sr8888 collect when I open an account?

02 Can I ask to see all the data sr8888 holds about me?

03 Does sr8888 share my data with third parties?

04 How do I ask sr8888 to delete my personal data?

05 Does sr8888 use cookies, and can I turn them off?

06 How long does sr8888 keep my account data after I close my account?

Privacy Policy

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